IT KNOWS YOUR BUSINESS. IT CANNOT INVENT ONE.
A general chatbot will confidently tell your customer you are open on Sunday, that you do a treatment you have never offered, at a price you have never charged. Ours is built on your business and nothing else, and when it reaches the edge of what it knows, it stops.
A CONFIDENT WRONG ANSWER COSTS MORE THAN NO ANSWER.
Somebody turns up for an appointment the bot invented. Somebody arrives expecting a price nobody ever charged. Somebody is told a treatment is safe for them when it is not. You find out when they are standing in front of you, angry.
That is the real risk with bolting a general-purpose chatbot onto a small business. It is fluent, it sounds certain, and it has no idea which parts it is making up.
Trained on your business alone
Your services, your prices, your hours, your policies. Not the internet's idea of a business like yours.
Admits what it does not know
Outside its knowledge it says so plainly instead of guessing. This is the feature people pay for.
Escalates to you
Anything it cannot answer reaches you with the whole conversation, so the customer is not left stranded.
Kept current
Prices change, hours change, you drop a service. Tell us and it is updated, so it never quotes last year's price.
Every conversation logged
You can see exactly what it told a customer. No black box, no arguing about what was said.
Wherever your customers are
On the website, and on WhatsApp where most Indian customers actually message from.
- 01
We write down your business
Everything the assistant is allowed to say, agreed with you in plain language. You can read the whole thing.
- 02
We test the edges
We try to make it say something wrong. What it cannot answer safely, it is told to refuse.
- 03
It goes live
With monthly logs of what it was asked, what it answered, and where it stopped.
THE LIMITS, STATED UP FRONT.
- 01
It will not give medical, legal or financial advice. Not even when asked directly.
- 02
It will not speak for you on complaints, refunds or anything that needs a human.
- 03
It will not pretend to be a person. It says what it is when asked.
- How is this different from the booking bot?
- The booking bot is aimed at getting somebody booked. The assistant handles the wider conversation about your business. Many people take the bot first and add this later.
- What stops it inventing answers?
- It only answers from the written record of your business that you approved, and it is built to refuse rather than fill gaps. We test for that before it goes live.
- Can it work on WhatsApp?
- Yes, which is where most Indian customers would rather message you anyway.
- Who is responsible for what it says?
- You approve everything it is allowed to say, and every conversation is logged. If it gets something wrong because we built it wrong, we fix it that day.
WANT THIS FOR YOUR BUSINESS?
Tell us what you do and we will tell you whether this is the right piece to start with — or whether something else would do more.