OPEN AT TWO IN THE MORNING. WITHOUT YOU BEING AWAKE.
You answer the same forty questions every week. What does it cost, when are you open, is there a slot on Saturday, do you do this for kids. The bot answers those, takes the booking, and hands you anything it cannot handle.
MOST ENQUIRIES ARRIVE WHEN YOU ARE BUSY OR ASLEEP.
People look for a salon after work, a clinic at midnight when something hurts, a restaurant on Friday evening while deciding where to go. All of those are hours when you are cutting hair, seeing patients, running a kitchen, or in bed.
A missed enquiry does not wait. It goes to whoever answers first, which is usually the business with a bigger marketing budget rather than the better one.
Answers around the clock
Your prices, hours, services and policies. The questions you already answer, answered the same way every time.
Takes the booking
Not just a reply. It captures the slot, the service and the contact details while the customer is still interested.
Hands off to you
Anything unusual, sensitive or outside what it knows gets passed to you with the full conversation attached.
Sits on your own site
Embedded in the site we build, or the one you already have. No separate app for the customer to download.
Learns your FAQs
Every question it could not answer is logged. You see them monthly and we fold the answers back in.
Speaks plainly
No invented policies, no fake enthusiasm, no promising a discount you never offered.
- 01
We map your answers
Services, prices, hours, policies, and the questions you are tired of repeating.
- 02
We build and test it
You try to break it before any customer sees it. You will find gaps, and that is the point.
- 03
It goes live
With a monthly report of what it was asked and what it could not answer.
THE LIMITS, STATED UP FRONT.
- 01
It will not take payments. That is your payment provider's job, not a chatbot's.
- 02
It will not give medical, legal or financial advice, whatever a customer asks.
- 03
It will not negotiate prices or invent discounts to close a booking.
- Which booking systems does it work with?
- Tell us what you already use and we will work to it. If you use a paper diary, we will send bookings to your WhatsApp and email instead of forcing you onto new software.
- What happens when it does not know?
- It says so and passes the customer to you, with the conversation attached. It does not guess. That limit is the whole point.
- Will customers know it is a bot?
- Yes. We say so up front. Pretending otherwise backfires the moment it gets something wrong.
- What if it says something wrong?
- Tell us and we fix it that day. Every conversation is logged, so we can see exactly what happened rather than guessing.
WANT THIS FOR YOUR BUSINESS?
Tell us what you do and we will tell you whether this is the right piece to start with — or whether something else would do more.